For a very long time in my career, I have focused on solving the next problem on my plate. I still do from time to time. It has worked well in some cases. But over time, I realized that the key to a successful team and product is the people. I've always prioritized people management and have built great teams, but I constantly feel attracted to solving problems or mistakes right away rather than investing in the people.
Steve Jobs once said that one of the best lessons he has learned in his career was to not just focus on fixing a problem, but rather invest in the team long-term. Investing in the people who made a mistake or created a problem is the most effective and sustainable way to build great teams and make great products.
Let me be clear—I do intervene and resolve issues directly when necessary. However, in most instances, I make it a point to delve into the root cause of a problem (and the people involved) before attempting to resolve it. This approach, of taking the time to guide someone or provide them with constructive feedback when a problem arises, often leads to a more effective and sustainable solution. It's all about investing in the people.
My focus is on encouraging people to learn from their mistakes, rather than simply preventing them. This approach not only fosters a culture of continuous improvement but also empowers individuals to take ownership of their actions and grow from their experiences.
I am building a team here.